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Understanding Your Invoice

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2024-2025 Service Rates

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2025-2026 Submitted Rates

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How Rates Are Calculated

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Statutory Requirements

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Frequently Asked Questions

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Billing Customer Care Portal

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Instructions in PDF format

Contact the NCDIT Service Desk at 919-754-6000 or 800-722-3946 for service and support if you do not have access to the NCDIT Service Portal.

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N.C. Department of Information Technology 
P.O. Box 17209 
Raleigh, NC 27619-7209

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919-754-6000 
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